REFUND AND RETURNS POLICY

Last Updated: 10 April 2024

1. GENERAL POLICY

Greencampz.com is a classified ads platform operated by East-State. As an intermediary service, Greencampz.com does not participate in transactions between buyers and sellers and, therefore, does not process refunds or returns for any products or services advertised on the platform.

2. MEMBERSHIP CANCELLATIONS AND REFUNDS

• All paid memberships on Greencampz.com are automatically renewed based on the selected billing period.
• Users may cancel their membership at any time through their account settings.
• The cancellation will take effect at the end of the current billing cycle, and the user will retain access until that date.
• No refunds will be issued for unused time or early cancellations.

2.1. Exceptional Cases

Refunds will only be considered in exceptional cases, including but not limited to:

• Duplicate charges due to a system error.
• Unauthorized transactions proven to result from a security breach.

In such cases, users must contact Greencampz.com support at contact form within 14 days of the transaction, providing detailed proof of the issue.

3. THIRD-PARTY TRANSACTIONS

• Greencampz.com does not sell, manage, or process payments for products or services listed by users.
• All disputes, refunds, or return requests regarding a transaction between buyers and sellers must be resolved directly between the involved parties.
• Greencampz.com assumes no responsibility for fraud, misrepresentation, or disputes arising from transactions between users.

4. CONTACT INFORMATION

For any inquiries related to this policy, users may contact Greencampz.com at:
📧 Email: Contact Us
📍 Registered Address: Calle Valencia 32, 12539 Les Alqueries, Castellón, Spain

By using Greencampz.com, users acknowledge and agree to this Refund and Returns Policy in its entirety.